For US buyers · FAQ
Questions from American buyers
Everything you need to know before contacting your first Italian artisan.
Who can join as a buyer?+
Businesses operating in the United States: jewelers, department stores, online boutiques and distributors. Doralia is B2B only.
Is registration free?+
Yes. Creating a buyer account is free and unlocks direct contact with the artisans.
Can I buy directly on Doralia?+
No. Doralia is a showcase: you contact the artisan and agree the order directly with them.
Who handles payment and shipping?+
The artisan. Payment terms, shipping and customs are agreed between you and the maker.
Are the pieces really made in Italy?+
Yes. Every artisan is vetted and every listing is reviewed by our team before publication.
Are prices final?+
Listings show indicative USD ranges. Final prices depend on quantity, customization and terms.
Can I request custom pieces?+
Many artisans accept customizations and private label requests — ask them through the contact form.
How do I reach the Doralia team?+
Write to info@doralia.com or use the Contact page. We reply within two business days.